Privacy Policy

Introduction

This policy applies to our processing of personal data collected through any means, actively as well as passively, online as well as offline, from persons located anywhere in the world. This policy governs, any kind of processing (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons, which are either consumers of Xoofer and/orXoofer products or services, or representatives of our partners (“personal data”), by all business units and entities within Xoofer Brand.

 

General principles

Generally, the Xoofer will be guided by the following principles when processing personal data:
1. We will not collect personal data beyond what is necessary to accomplish those purposes.
2. We will not transfer personal data to third parties or across borders, except as stated herein, or with prior consent.
3. We will only collect personal data for specific and specified purposes.
4. We will not use personal data for purposes other than that for which the data was col-lected, except as stated herein, or with prior consent.
5. We will seek to verify and/or update personal data periodically, and we will accept requests for amendments of personal data.
6. Except when stated herein, we will not store personal data in identifiable form longer than is necessary to accomplish its purpose, or as is required by law.
7. We will apply high technical standards to make our processing of personal data secure.
8. We respect your privacy and will make efforts to keep your personal data secure.

 

Transfer of personal data to third parties and/or other countries

We do share personal data with third party vendors when it is necessary to provide services that we don’t perform ourselves, e.g. shipping of Xoofer products, mailing of Xoofer Newsletters, Xoofer Offers etc. As a general principle, we process personal data in order to facilitate or improve the Xoofer offerings and services to you. We also use third party data hosting companies to store personal data collected by us in their servers, and to do data validation checks for us. We do not process personal data on behalf of third parties, nor do we sell personal data to, or share personal data with, third parties. All data transfers to third party vendors or partners above will be subject to a written con-tract between us and the third party vendor or partner in question, and the vendor or partner will not have any authority to use such personal data for any purpose other than as instructed by us. We will disclose personal data when legally obligated to do so under subpoena or court order, or for law enforcement purposes.

 

PROCESSING OF PERSONAL DATA THROUGH XOOFER

Online shopping at www.xoofer.com

When you are ordering online via www.Xoofer.com, we will use such personal data to process and deliver your order, to provide notification of order status, and to update your profile periodically to ensure that we have the most accurate personal data available. When you are ordering online via www.Xoofer.com, we will process transaction-related personal data, such as your first and last name, mailing and shipping address, phone num-ber, email address, credit card or other payment information. We will also process information about your purchases with us and also store such information for immediate and future use. We will also use said personal data to analyse customer behaviour and to customiseour offerings. We may use this information for optimising your experience with us and also transfer this information to third party service providers to provide inputs on how to further optimise and enhance your experience.

 

If you opt-in, we will send you promotional and marketing emails.

You may contact us forcustomer support with questions or comments related to the Xoofer, and our products and services and when you contact us, we will process personal data such as age group, your email address, your gender, first and last name, mailing address, phone and/or cell phone number, as relevant.

 

COOKIES

We use cookies to remember your choices and preferences, some cookies are stored for up 12 month since your last visit. Some cookies are set by third parties which we have chosen to use as suppliers. You can avoid cookies by changing your browser settings. You can also delete existing cookies, click here to see how. You may always contact us to review and update personal data we may have stored about you. You may either use the following or contact our Consumer Service. Please note that prior to accessing and making changes to your account, we must verify your identity properly. It may take up to 30 business days before changes take effect.

 

Data security

Generally, processing of personal data will take place in accordance with best practices concerning data security. Access to a number of www.xoofer.com services are protected by access restrictions based on user name and password. It is important that you always choose a password which is hard to guess for others, and protect your password against disclosure. Credit card information is directed to one or more approved and certified service provid-er(s), and will not be stored for longer than it takes to process the data. Handling of personal data is controlled by documented policies and procedures, including strict physical and logical access control, security back-up, failover, anti-malware protec-tion, monitoring and vulnerability detection mechanisms.

 

Miscellaneous

Xoofer may need to change its data processing policy from time to time to keep up with the ways in which we collect, use, transfer, store and/or delete personal data. If policy changes are made, which would materially and adversely affect the privacy of individuals to whom this policy applies, we will endeavor to give notice of such changes to all individuals concerned.